Hello, and thanks for stopping by. Whether you've spotted something odd in one of our comparisons, have an idea for the site, or just aren't sure who to ask about something, this page should point you the right way. Below you'll find how to reach us, what we can help with, what we can't, and what to expect once you've hit send.
How to get in touch
The simplest way to reach the team at www.landlordreferencing.co.uk is by email: [email protected].
To help your message reach the right person quickly, include a few details. The page address you're writing about, the name of the brand or comparison involved, and a short description of what you've noticed or what you'd like to ask all make a real difference. A screenshot is useful if something looks wrong. Please don't send passwords, card numbers or other sensitive personal information.
What we can help with
- Feature suggestions: If there's a tool, filter or page layout that would make the site easier to use, we'd like to hear your idea.
- Questions about our comparisons: Ask us how we've presented, organised or compared brands, and we'll explain our thinking as clearly as we can.
- Suggestions for safer gambling resources: If you know of a helpful, trustworthy support service or guide that we should link to, please pass it on.
- Updates to reviewed brands: If you notice that a brand we've covered has changed something, let us know so we can take a look.
What we can't help with
We're an independent review and comparison site, not a casino operator. We don't run any accounts, process any payments or have access to any player information. That means we can't deal with the following, and the casino's own support team is the right place to take them:
- Casino app problems
- Document approval
- Cancelled withdrawals
- Free spin credits
We also can't offer legal or financial advice. If you need guidance on either, a qualified professional is the right person to ask.
Finally, we won't help anyone get around or weaken a self-exclusion, and we won't answer requests that aim to do so. If you're thinking about changing a decision you made to step away, that's a personal choice and one worth thinking through carefully. Talking it over with an independent support service, or with someone you trust, can really help.
What happens after you email us
A real person reads every message; we don't use automated sorting to decide what gets a response. We aim to reply within two working days, though it can take a little longer during busy periods. If your question needs a closer look, for example when we need to check a detail about a brand, we'll tell you so rather than leave you guessing.
If your message is about something we can't handle, we'll say so and, where possible, suggest a better place to take it. We can't promise that every suggestion will be put into action, but each one is read and considered.
Keeping things accurate
We work to keep our content current, but offers, terms and licensing details can change quickly, sometimes without notice. Please check the latest information directly with the operator before making any decisions. If you spot something that looks out of date or just plain wrong, we'd be grateful if you'd let us know.
Please remember that gambling is for adults only, so you must be 18 or over to use the brands we feature. Play within your means, and take a break whenever you need one.
Thanks for reading, and we look forward to hearing from you. Take care of yourself.