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i have a issue
10:50 am
New Member
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The temporary price cap, which comes into effect in April, was one of the measures recommended by the Competition and Market Authority after its two-year investigation of the energy market.

The levels of the cap vary for gas and electricity by meter type and region.

It will be updated every six months and is expected to stay until 2020.

That is when the roll-out of smart meters is set to be completed, which will benefit prepayment customers who have a smaller choice of tariffs available to them.

9:51 am
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Its about time the utilities made it easier for newbie tenants to use. 

Pay as you go and quarterly meters.

I spend a lot of time explaining to my tenants that when they leave they must close the account and when they take up a new tenancy they open a a new account .

Most of them do not know how it works and carry on using the pay as you go key that the old tenant left. 

What they don’t know is that there is a tariff on the meters and if the meter is not used that tariff builds up and becomes a debt. The new tenant , every time they top up will be paying the old tenants debt off.  It happened to one of my tenants who was paying the debt for a ex tenant who worked away most of the year and never used the utilities in her flat . The ombudsman had to get involved because the utilities would not talk to me as the landlady -quoting data protection. 

6:17 pm
David Price
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I always send the electricity company a copy of the tenancy agreement.  Quite often I get a terse reply saying that as I am not the tenant they cannot take any instruction from me. 

It gives me great satisfaction to reply . . .

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