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DPS
Tags: DPS
24/04/2018
5:22 pm
juliew
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HI

Has anyone else had problems with the time the DPS takes to return deposits?  Its currently taken me since the tenant left the property in 20.11.17 until now (24.4.18) and conversations with about 10 different people to get this sorted.  I’ve had this problem before and was wondering if anyone else has had the same experience.

Cheers

08/05/2018
3:48 pm
Patricia A
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Use an insured scheme. Its quicker 

08/05/2018
3:49 pm
Patricia A
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juliew said
HI

Has anyone else had problems with the time the DPS takes to return deposits?  Its currently taken me since the tenant left the property in 20.11.17 until now (24.4.18) and conversations with about 10 different people to get this sorted.  I’ve had this problem before and was wondering if anyone else has had the same experience.

Cheers  

How did you pay the tenant back his deposit then? 

08/05/2018
5:40 pm
juliew
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The tenant did a runner so the deposit was repayable to me anyway.  It should not have taken that long 

In the past, I’ve allowed a tenant to move in without a deposit, and pay in installments after month two, as long as they’ve been referenced and have a RGI through LLReferencing.   This has got round the DPS being slow. 

I find the DPS most unhelpful and arrogant and  they don’t appear to be independently audited.  Their complaints procedure is ‘in house’  Not helpful either

Julie

07/08/2018
7:42 pm
enviro2000
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juliew said
The tenant did a runner so the deposit was repayable to me anyway.  It should not have taken that long 

In the past, I’ve allowed a tenant to move in without a deposit, and pay in installments after month two, as long as they’ve been referenced and have a RGI through LLReferencing.   This has got round the DPS being slow. 

I find the DPS most unhelpful and arrogant and  they don’t appear to be independently audited.  Their complaints procedure is ‘in house’  Not helpful either

Julie  

I couldn’t agree more. Avoid DPS whenever possible.  They certainly don’t act in a fair way towards Landlords, and I speak from bitter experience. Frown

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