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What use is your site if data is inaccurate
12/12/2011
11:37 pm
Sam Turner
Guest
Guests

I see in your terms and conditions you dont take responsibility for accuracy, completeness, currency or reliability of any information contained on your web site.

Isnt that a bit silly as it basically renders your site null and void if you allow lies/ inaccuracies to be posted.

I know 3  people have been added to your tenant alert site by a LL, one not even a tenant of said LL. Two dont owe any money, infact they recieved their deposit back (it wasnt in a DPS) yet the LL has still said they have rent arrears on your site! Why would she return the deposit if that was so? Perhaps she didnt want to get taken to court and end up paying back the deposit plus upto 3X as much on top.

This inaccuracy has been reported to your local WSM office but they have failed to remove the post despite being shown written evidence and upto date rent book. One of the tenants was harassed (heating and water turned off, post interfered with, LL entering property without notice, notes posted under door telling them to leave, threatening with police when arriving at front door to the rental property) and basically being illegally evicted. Both harrassment and illegal eviction are serious offences and LL may be prosecuted.

Could you not be seen as acting with LL in above offences if you allow false enteries on your database?

13/12/2011
9:59 am
Paul Routledge
Admin
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20/05/2011
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Hi Sam,

Unfortunately the person you refer to does in fact owe the last landlord rent as she clearly said she did not pay the last months rent and that the landlord should take it out of her deposit. Again unfortunately it does not work quite like that, you cannot insist on not paying the last months rent because you feel they should use your deposit.

As you say when the said tenant attended my office I explained why she did still owe rent and that there was in fact a default with the landlord which was correct on the site, I also explained that the only detaiils a new landlord would get would be her last landlord and no sensitive personal details about her would ever be passed on again. She understood very well the processs was very safe for her.

I also explain that I knew who they were as they had also attempted to register as a landlord to get sensitive data by fraudulent measures and we were alerted by their application and fraud attempt and immediately quarantined them on our system. we are considering informing the relevant authorities of this attempt to gain data by deception.

The problem you and your friend had with your last landlord is evident and as I explained you just need to tell your new landlord about the problem and let them decide whether they still wish to take you which apparently he did, so the system did exactly what it was supposed to do it offered a new landlord the transparency they deserve about a last landlords history.

I hope this help clear your points however you can make an application to us for the data held about you and if you can prove it to be incorrect then we can adjust it accordingly and address the landlord about registering false allegation about you.

Paul

13/12/2011
10:38 am
gpreston
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13/12/2011
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Sam, having been an LL of several years now, would you be kind enough to explain why a landlord who you DON'T owe money to & has a full deposit would suddenly, in your words, start being "harrassed, heating and water turned off, post interfered with, LL entering property without notice, notes posted under door telling them to leave, threatening with police when arriving at front door to the rental property) and basically being illegally evicted.

something fishy is going on here - can anyone else smell it?

13/12/2011
11:42 am
SamiiB
Somerset
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Forum Posts: 441
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24/05/2011
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I agree Gary, and I'd also like to know why a landlord would do that???

If you read our terms & conditions properly you would also know that no details are given out to ANYONE , apart from the name and the rent arrears and/or property damages.

I also heard this tenant/you clearly state in our office YESTERDAY that the landlord gave you/them their remaining deposit back with the agreement that they wouldn't pursue you/them through the courts if you/they left the property. 
You then went onto admit that you didn't want to pay the Rent Arrears that you still owed, because you wanted them "to just take it out of the deposit" - Well that's not how renting works.

With regards to our site being "null & void" because we post "lies/inaccuracies" – why not have a read of our Compliance with the ICO ?

An attempted breach of security was also noted on Friday on our website; as we are the only manually data controlled referencing site in the UK we picked up on this straight away and access was denied.
It also flagged up that whoever was trying to access our systems was using their dog's facebook – which is also classed as FRAUD (and quite frankly animal abuse..!!)

This has been reported to the relevant authorities, along with the email address that was registered.

This only proves that our system is the safest and most secure in the country to date.

We can confirm that there are no rogue landlords in our community & even if someone DID by-pass our systems they wouldn't be able to access any sensitive information anyway.

At LandlordReferencing we always advise our members to mediate with their tenants in order to reach the best & most peaceful outcome for both parties concerned.

Social Media & Content Manager at TenantReferencingUK.com.

Follow me on twitter @LandlordRef

Add me on facebook <a href="https://www.facebook.com/profile.php?id=100004829474756

13/12/2011
12:31 pm
Paul Routledge
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20/05/2011
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Samii,

In the words of the great Willie. The lady doth protest too much, methinks.

13/12/2011
12:38 pm
ryan.priory@btconnect.com
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04/11/2011
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When I saw this topic I could not help myself from smiling and thinking I have heard this before.

I really must agree with Gary here as why on earth would a landlord waste their time and effort

harassing and trying to illegally evict a good tenant.

If you actually look at the logic here, which is if a landlord has a good tenant, they want to keep them forever.

I have heard some stories in my day being in this industry for quite a long time but this one takes the biscuit

in terms of ridiculousness. And if your a good tenant who did nothing wrong and always paid their

rent plus got your deposit back why would you feel the need to even post on a landlords website.

Ryan

13/12/2011
1:06 pm
Pink Emily
Guest
Guests

Hmmmmm, Me thinks someone protests too much............

 

By the sounds of it, this particular landlord just wanted "rid" of this tenant, and thats why they released the deposit.

Some landlords would rather only deduct damages from despoits, as rent arrears are pursuable upto 12 years (in some cases). therefore if there were no damages, thats probabally why they released it.

 

The harrassment claims, sounds like they were for another tenant, (although i dont agree if these actually took place), you cannot compare that particular tenancy with the previous one, so i dont understand why it was in the same "rant" just because its the same owner.

 

However i do think it would be highly unlikely that an agent or landlord would report such a conduct of tenancy if they themselves could be at fault.

 

wonder if the dog also lived at the property???? Cool

 

EM

13/12/2011
1:07 pm
Pink Emily
Guest
Guests

ooo snap Paul Kiss

13/12/2011
1:31 pm
Paul Routledge
Admin
Forum Posts: 3415
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20/05/2011
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Hi Emily,

We all know that the the best result for any landlord who has a bad tenant is watching them walk off down the road without to much damage and default and the worse is them running it up with more damage . In this case it would seem that £158 was a very good result to get the keys back.

Maybe that's why they are so upset seems like the landlord had the better result.

 

13/12/2011
1:45 pm
optionlettings.com
London
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18/10/2011
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Two wrongs don’t make a right!  From what I understand, the tenant did not make a normal monthly payment for the last month of the rental period, instead relied upon the funds of the tenants (damage) deposit. Many
Assured Shorthold Tenancy Agreement’s (AST) will have a clause similar to ‘You cannot use the deposit to pay rent under this agreement’. Where the deposit is the equivalent of one month’s rent it can be very easy for a tenant to not pay the final rent payment. As a landlord / agent you can only hope that you have good tenants who have looked after the property and will return it back to you in respectable condition if they use this route.

If there is damage to the property, a whole new ball game opens up as you weigh up the cost of restoring the property for new tenants via the outgoing tenant (if you have a forwarding address etc.) or writing off any claim by doing the work from your own funds. In London, many agents will request a deposit of six weeks rent to minimise the risk of the tenant using this route.

As for the landlord resorting to harassment of the highest order with heating and water being turned off, post interfered with, entering property without notice, notes posted under door telling tenants to leave etc. Serious action can be taken against the landlord as this falls under criminal law and the protection from eviction act 1977. It might be worth looking at harassment-law.co.uk and victimsupport.com for further advice.

13/12/2011
3:09 pm
Sam
Guest
Guests

Thanks for the advice I am a LL myself and I know of this case as one of the innocent victims is my God child. I am aware that one resident was 7 days behind with the rent but having their heating and water turned off didnt make them very forthcoming to pay the arrears.

I am not going  to register to use your service as I know evidence was shown to you and yet you are still refusing to delete the error. Therefore Im not relying on an inaccurate service.

13/12/2011
3:31 pm
SamiiB
Somerset
Admin
Forum Posts: 441
Member Since:
24/05/2011
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Hi Sam,

I was personally in the office yesterday, along with another witness when Paul Routledge talked to the tenant you're referring to - she implied she had evidence but none was shown.

Until we do receive this evidence we will stand by our information being accurate.

I think the mentioned tenant(s) you speak of are not telling you the full story.

I'm not saying I condone the landlord in question turning the water off, etc - of course I don't, but to be honest I'm very sceptical about anything that's been said concerning this matter- as we have proof that our website was attempted to be accessed by fraudulent means by this/these tenants.

It is your prerogative not to join us.
But as a landlady yourself I'm sure you're aware of how important it is to network with other landlords and agents because, believe me, there is no money or security for a landlord who keeps losing good tenants just because a bad one moves in or lives next door to your niece.

Thank you for your reply.

Social Media & Content Manager at TenantReferencingUK.com.

Follow me on twitter @LandlordRef

Add me on facebook <a href="https://www.facebook.com/profile.php?id=100004829474756

13/12/2011
4:03 pm
Paul Routledge
Admin
Forum Posts: 3415
Member Since:
20/05/2011
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Hi Sam,

We do not have victims all that would happen with our systems is that your god daughters old landlords details  would be given to the new landlord,  so he/she can carry out a reference as to what exactly happened, she of course can be honest and tell her new landlord that she had a problem and then her new landlord can make an informed decision whether to take her or not based on both sides of the story. What we do is simply offer, landlords transparency against tenants that wish to move on and give false information about their previous tenure.

Our systems really are very safe we just match make landlords and tenants and if there is nothing wrong and no fibs there is nothing to fear.

Paul 

13/12/2011
4:12 pm
jean
Member
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02/12/2011
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Sam said:

I am not going  to register to use your service as I know evidence was shown to you and yet you are still refusing to delete the error. Therefore Im not relying on an inaccurate service.

________________________________________________________________________

and, Sam, I'm sure the landlords and agents who understand the landlord referencing system will not be relying on inaccurate & libellous information from fraudsters.

13/12/2011
5:54 pm
Guest
Guests

jeannie said:

and, Sam, I'm sure the landlords and agents who understand the landlord referencing system will not be relying on inaccurate & libellous information from fraudsters.

_______________________________________________________________________________________

hear hear!...typical rogue tenants. sigh.

13/12/2011
6:36 pm
Vale-Estates
Guest
Guests

As a landlord and not wanting to sign up to this service (FOR FREE!!!) I think you must be mad.

I've worked as a letting agent for years, and have seen tenants try and pull every trick in the book. Also seen landlords try dirty tricks to get bad tenants out, including giving a good reference just to get rid of them.

This service provides you with a match to whatever tenant details you input. You then get a phone number of a landlord you can ring to get his/her side of the story, and if you approach it correctly you can get the tenant to tell you the truth through body language rather than just lie. If the tenant hasn't told you about previous landlord, and you drop it into conversation out of the blue, you can usually tell through the reaction whether they are telling the truth. Sometimes they might be in the right but too scared to divuldge any information because they feel they will be judged in a bad light anyway.

Now normally, when a tenant is telling the truth, they will have evidence to back it up, and would have dislcosed straight from the start. But only by getting both sides of the story can a landlord/agent come to an informed decision. And an informed decision isn't made by having one conversation and thinking about it for a few minutes. What Paul & his team have done here is sit down with the tenant and go through the facts thoroughly. I'm sure if evidence was provided that ALL rent had been paid and received by the landlord before the end of the tenancy then the landlords claim would be removed. Using a bond for the last months rent is not what it is there for!

We have, however, accepted tenants in the past that have been found out not paying their last months rent (it's very commom), but on the landlords & tenants agreement the monthly rent increased by a small amount, and at the end of the tenancy the last months rent is waived. This is a sensible option as it stops any disputes like this, and also helps tenants move on to their new property minus a huge expense.

A clause must be added into the tenancy saying as long as all rent payments are paid on time & in full, the last months rent will be waived.And the landlord has to remember to put aside that extra payment if he/she doesn't want to feel the loss of a missed payment at the end of the tenancy.

 

It is down to attitude as well, remember a landlord/agent has to like you to offer you a tenancy if the odds don't stack fully in your favour. If you have made a mistake in the past, don't hide from it, and really DON'T go on the attack, slagging off your previous landlord is just like slagging off your previous employer in a job interview.

13/12/2011
8:38 pm
Sam Turner
Guest
Guests

I do consider my God child a victim as she has been named. How many prospective Ll would bother to obtain details and contact previously LL once they see her name? I certainly wouldnt touch anyone with a barge pole whos name had appeared on similar sites.

From now on I might think twice as Vale -Estates suggests. you can usually tell if someone is lying.

Im just upset that my God child has been caught up in all this and is now being refered to on here with words like faudsters/rouges.

Yet LL who dont use DPS are being made out as acting appropriately.

14/12/2011
1:09 am
Paul Routledge
Admin
Forum Posts: 3415
Member Since:
20/05/2011
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Hi Sam,

I understand that you may be upset that you think your God daughter has been mentioned as an associate of the other tenants that were reported by the landlord to have defaults however I can assure you she is not on the system and never has been her first name was used as an associate of the tenants who may be assisting her to get a flat under false pretences. no body but no body  would know who she was if she was appling for a new tenure herself.

I think the point that has clearly come to light here is that what we do is throw transparency on situations which can be fogged over by tenants who try and deceive us about their past tenures and I think the tenant in question here was surprised that there was a system in this country that could bring these previous problems to light within days of them being registered. I can only advise any tenant who thinks that the only story a new landlord or agent will get to hear is theirs because that simply is no longer the case.

Please call me on 01934 645237 if you wish to chat further or call in and see me and we can have a chat about anything that you may feel we can do to help you further.

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