Good Morning Lynne.

- Once logged in; hover over the “Existing Members tab”
– Click “Tenant Lifestyle Search”
– Enter the relevant potential tenants details,
– and, as long as you’ve uploaded a minimum of 6 tenants onto our system (if you have less we can override the system, just contact us), all tenants (good & bad) that have been uploaded onto our system can be found this way.

If you’d like to check if a prospective tenant has had a recent Tenant Alert put out for them then all you simply need to do is;

– Once logged in; look at the top tight hand corner of the page,
– Next to your name you will see a small white magnifying glass,
– If you click on this it will open a larger search bar,
– Now simply type in the name (or the reference number from the Tenant Alert email) you are searching for
– Hit enter & if there has been a tenant alert sent out for this tenant in the last 2 months then you should find it.
(and you can also use this way to search ANY word you are looking for on the site)

I hope this answers your question, and if you have any more queries please do not hesitate to get back in touch.