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31/10/2011 lrs_keeper

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Thanks for saving me £2,670+ Landlord Referencing!
16/04/2012
1:36 pm
Stacie
Member
Forum Posts: 32
Member Since:
12/10/2011
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Today I've received my first positive match on your Lifestyle Referencing system!

The tenant came into my office last Friday and all he told me was that he was homeless and at present was living on the beach.

So I entered his details into your Tenant Lifestyle Search and, because of the severity of it, I received a prompt telephone call from my personal data controller letting me know that he had emailed me the contact details of this tenants previous landlord.

On talking to their previous landlord they revealed that the tenant had told them the same story; that they were homeless and living on the beach. So they moved them into one of their flats, around the end of 2010, had filled out and handed all the relevant forms back to the council – but when the council asked for further information the tenant didn't supply it. The landlord then tried to get hold of the tenant but they kept going missing, sometimes for a month at a time!
The landlord had no choice but to serve an abandonment notice on the property and by the time the flat was repossessed the rent arrears equalled £2,670.30.

Your lifestyle reference has also saved me £28 too, because if I had done a credit reference first the arrears wouldn't have even shown up; as the previous landlord didn't bother taking them to court because they knew that they had no assets and it would have been a total waste of their time & money.

So thank you SO much Landlord Referencing for saving me & my company from taking this dishonest & deceitful tenant, who would have caused me an unimaginable amount of problems in the future.

This also means I am now able to offer the flat to someone that deserves it. Laugh

16/04/2012
1:58 pm
lrs_keeper
Admin
Forum Posts: 127
Member Since:
20/05/2011
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What an excellent Monday this is, for us all at Landlord Referencing.

Thanks to your diligent checks before tenure Stacie none of our community will have to take this habitual defaulting tenant, and as you quite rightly pointed out; this also gives tenants who genuinely deserve a home another chance.

THIS is why all landlords & agents should

  • Join our unique referencing service (free)
  • Continue to upload (good AND bad) tenants (free)
    and
  • Spread the word about our services.

So thank YOU Stacie! Laugh

Any of our community members wishing to know the details of this Tenant Alert can find it here.

16/04/2012
6:05 pm
Paul Routledge
Admin
Forum Posts: 1573
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20/05/2011
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Hi Stacie,

I would imagine that for most landlords the minute the reference from him was homeless and on the beach they would have run a mile, however unfortunately for the ever growing army of homeless people that is the way landlords are dealing with the situation from behind closed doors.. I am glad we stopped you taking this guy but the flip side which is very positive is that if he was good and showed up as being OK with his last landlord I assume you would have taken him. 

Not taking one another's bad tenants is one thing but to be able to offer a home to struggling good tenants makes our job even more rewarding because that way we all get good neighbours in good neighbourhoods.

So I hope you don't mind but I am going to pat mine and my teams backsLaugh

16/04/2012
9:19 pm
Kirsty
Guest

What I would like to understand is that on several conversations on this site we are discussing tenants deposits which are the arguments between a tenant and a landlord as to what is what in a deposit scheme.

The total amount seems to be maybe a £500 deposit put into a bond by a tenant/landlord which must be protected from a bad landlord who may nick it.

So the tenants loss is capped at £500 which the landlords fights to get if the tenant trashes the property and the landlords cap is infinity and beyond. How can we have a Government backed system that protects a tenant from bad landlord yet not have one that protects landlords from bad tenants. (apart from this site which is privately funded)

I think what Paul is saying is why as a landlord do we not have the same protection as tenants from unscrupulous people the same as everyone else, why should we be outside of protection because we try and make a decent living out of renting homes.

17/04/2012
4:43 am
PaulBarrett
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Forum Posts: 1240
Member Since:
12/10/2011
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The law is stacked against the LL in the UK.

The only way to protect yourself from a wrongun tenant is to carry out full DD and also obtain RGI on the tenant or a guarantor.

Also to obtain LL contents insurance to protect against the tenant stealing, criminally damaging at the property.

If you do not have RGI nor contents insurance you are exposed to a wrongun tenant.

Only RGI will provide the rent money in the event of a tenant refusing to pay.

This effectively means that very few LHA claimants will be able to qualify for a tenancy with a LL who has these requirements.

Only LL that have lots of money can afford not to have RGI.

Therefore if you take on a tenant that does not qualify for RGI, nor on a guarantor you the LL are exposing yourself to massive losses.

You have to decide whether you wish to risk your personal financial circumstances on a tenant on whom you are unable to source a RGI policy.

Personally after being badly burnt and being ignorant as to the efficacy of RGI, by wrongun tenants I would not countenance taking on any tenant that failed RGI checks.

This means that for most LHA claimants my properties are not available.

As more LL take a similar view there will less rental property available for these tenant type.

Until we arrive at a situation whereby a tenant may be removed from a property by police once they are perhaps 2 months in rent arrears  and arrested for theft and criminal damage then there will be less property avaiable to any tenant who is unable to obtain a RGI policy.

LL with limited resources CANNOT sustain the level of losses that these LHA claimants cause.

The total unintended consequences of these circumstances is is that there will be less property available to rent by the less well financed of tenants.

17/04/2012
6:45 am
Sharon Carmichael
Guest

Hi Paul,

Well, I have been renting to DSS tenants in some of my properties for over 15 years now and, yes, you are right, I would not get Insured and therefore, never have tried.  However, I have found that for the majority of them, they are keen to keep their properties and as a result, they pay their rent.  That is not to say that I have not kissed quite a few frogs but my gains are far greater than my losses due to the close eye I keep on the tenants and their finances and the fact that I am a very "hands on Landlord".  Therefore, I dispute that all DSS tenants are "wronguns" (although, indeed, some are)

When things do go wrong, however, everything is most certainly stacked against the LL and this is why checks are incredibly important prior to any tenant going into a property.  

Like Stacie, I have had matches on the LRS system and felt extremely elated.  I have experienced the "warning do not take" match as well as matching the prospective tenant with the same Landlord the Tenant had stated was their Landlord thus proving their story which is also great.  I have received both good and bad references about tenants and the nice thing is to actually talk to their present Landlord and get the up to date information about them, whether good or bad, and then I can make my decision as to whether to take them on a entirely informed basis.   

I have also received numerous calls from prospective landlords asking for references for tenants that I have in occupation or recently have had in occupation – this system WORKS and is the best reference as far as I am concerned as it is a lifestyle reference – something which generally is a testament to the way they behave and their character and is therefore a first class indicator – whereas, financial references tell only a small story and are not indicative of what will or may happen in the future as jobs are no longer for life.

Keep up the good work LRS and I will keep supporting you – as a footnote, I have had a brilliant response to my sponsor advert and is worth every penny – thanks. Laugh

17/04/2012
2:11 pm
mary latham
Guest

Paul Routledge said:

Hi Stacie,

I would imagine that for most landlords the minute the reference from him was homeless and on the beach they would have run a mile, however unfortunately for the ever growing army of homeless people that is the way landlords are dealing with the situation from behind closed doors.. I am glad we stopped you taking this guy but the flip side which is very positive is that if he was good and showed up as being OK with his last landlord I assume you would have taken him. 

Not taking one another's bad tenants is one thing but to be able to offer a home to struggling good tenants makes our job even more rewarding because that way we all get good neighbours in good neighbourhoods.

So I hope you don't mind but I am going to pat mine and my teams backsLaugh

You can ad a pat on the back to all of you from me to Paul.

Stacie thank you for posting this its great to hear how LRS is working for us and I will share you story with landlords at my landlords meeting tonight and seminar tomorrow.

17/04/2012
2:34 pm
lrs_keeper
Admin
Forum Posts: 127
Member Since:
20/05/2011
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Thank you Mary, your support of our services is extremely valued and the advice you provide our community with is second to none.

Have fun at your seminars, and don't forget you can post any of your upcoming events here. Cool

17/04/2012
4:36 pm
Stacie
Member
Forum Posts: 32
Member Since:
12/10/2011
Offline

I believe give credit where credit is due and I would personally give your team a pat on the back, for the great work they have done and indeed continue to do!

Thank you to all the other Landlords who have commented on my story and I hope Mary's meeting and seminar went well!

I think it is brilliant how this system works and will keep spreading the word, the more that join the better it will be for all of us! Laugh 

17/04/2012
5:28 pm
Kirsty
Guest

I just wish we could get everyone in the country to hear about you. I am convinced you would help clean up entire areas if we all united and kicked out the family's from hell and their dreadful children.

Then they will quickly learn the lesson behave or be homeless.Yell 

17/04/2012
9:30 pm
PaulBarrett
Member
Forum Posts: 1240
Member Since:
12/10/2011
Offline

Sharon Carmichael said:

Hi Paul,

Well, I have been renting to DSS tenants in some of my properties for over 15 years now and, yes, you are right, I would not get Insured and therefore, never have tried.  However, I have found that for the majority of them, they are keen to keep their properties and as a result, they pay their rent.  That is not to say that I have not kissed quite a few frogs but my gains are far greater than my losses due to the close eye I keep on the tenants and their finances and the fact that I am a very "hands on Landlord".  Therefore, I dispute that all DSS tenants are "wronguns" (although, indeed, some are)

When things do go wrong, however, everything is most certainly stacked against the LL and this is why checks are incredibly important prior to any tenant going into a property.  

Like Stacie, I have had matches on the LRS system and felt extremely elated.  I have experienced the "warning do not take" match as well as matching the prospective tenant with the same Landlord the Tenant had stated was their Landlord thus proving their story which is also great.  I have received both good and bad references about tenants and the nice thing is to actually talk to their present Landlord and get the up to date information about them, whether good or bad, and then I can make my decision as to whether to take them on a entirely informed basis.   

I have also received numerous calls from prospective landlords asking for references for tenants that I have in occupation or recently have had in occupation – this system WORKS and is the best reference as far as I am concerned as it is a lifestyle reference – something which generally is a testament to the way they behave and their character and is therefore a first class indicator – whereas, financial references tell only a small story and are not indicative of what will or may happen in the future as jobs are no longer for life.

Keep up the good work LRS and I will keep supporting you – as a footnote, I have had a brilliant response to my sponsor advert and is worth every penny – thanks. Laugh

 

I think the issue is; if you can afford to cover things on the rare occasions that your DD has failed then fine.

If you cannot as a LL afford such a circumstance then RGI is a vital necessity.

All my LHA tenants have turned out to be wrongun along with one PRS tenant.

Losses caused by them all

£250000

18/04/2012
10:37 am
lrs_keeper
Admin
Forum Posts: 127
Member Since:
20/05/2011
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Thank you for sharing your story with the Landlord Referencing community Stacie, we always welcome ANY feedback from our customers.

Did the tenant come back? What happened in the end??

In January 2012 the Tenant Alert Total = £269,000

In February 2012 the Tenant Alert Total = £198,000

And in March 2012 the Tenant Alert Total = £155,266.65

So from the 1st Jan 2012 – 18th April 2012 the Tenant Alert accumulated Rent Default & Property Damage total currently stands at

£727,786.42.

Also, a National Tenant Alert is just about to go live on the website with a Rent Default of £3,000 & the tenant is still in situ. Landlord Referencing members can click here to view this now.

 

Thank you all for taking the time to continually upload your good and bad tenants; protecting your fellow landlords, letting agents AND existing good tenants from habitual rogue tenants right across the UK.

18/04/2012
11:24 am
Stacie
Member
Forum Posts: 32
Member Since:
12/10/2011
Offline

Did the tenant come back? What happened in the end??

 

Well, I sent said tenant away while I processed my various reference checks and when he came back I confronted him about what his previous landlord had told me and he retorted that it was all lies, that he hadn't even moved into the property and that my information was wrong.

So I asked him to provide me with proof as to where he had been living for this period – needless to say he never returned!

I just hope other landlords around my area are joining your system and not being conned by him right now! Yell


18/04/2012
11:34 am
lrs_keeper
Admin
Forum Posts: 127
Member Since:
20/05/2011
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mary latham said:

I will share you story with landlords at my landlords meeting tonight and seminar tomorrow.

Thank you Mary, we had many members join us over night and early this morning – anybody who promotes our service is truly looking after landlords and their neighbourhoods best interests. Laugh

18/04/2012
3:58 pm
cedric
golders green, london
Member
Forum Posts: 400
Member Since:
15/12/2011
Offline

I hope this person never migrates to my area of London.

As others have said Well Done Landlord Referencing.

19/04/2012
8:47 pm
mary latham
Guest

When I told this story to landlords at an NLA meeting on Tuesday they queued up for LRS leaflets. Delighted that some of them joined.  LRS is helping me to make the West Midlands a bad tenant free zone.

At my MLAS seminar on Wednesday I warned them not to come back and tell me they have tenant problems if they have not joined LRS.

 

Thank you Stacie for making it easier for me to pursade landlords to join – I was able to point them to read your post to prove that I what I was telling them was true.

04/05/2012
2:47 pm
Paul Routledge
Admin
Forum Posts: 1573
Member Since:
20/05/2011
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I have got a tenant who is screaming blue murder because he has just got turned down for a flat because I registered him after he tried to leave me owing £1404.00 Smile here is what he emailed me when he found out that I had registered him after he laughed at me and said he was not going to pay me.

He also tried to get me to abuse him verbally by saying there was nothing I could do about him not paying and taped it under his coat on his mobile phone hoping he could entrap me (as if I would fall for that old one)

 

Any way here is what he wrote:

 

Paul

What I require you to do is give me in writing what you are
saying about me on your LRS Register.
 
If you do not then I will pursue this further with the ISO.
 
Whilst we are in the subject of 'Ridicolous Behaviour' in your office ref
your e-mail 30th April 2012. Let me make it quite plain and
simple to you.
 
That is Paul was the one that behaved in a ridicolous manner by swearing
at me not me. I simply recorded it.
 
I would require ASAP Within 24 hours what you have written about me on
your LRS Database, if you do not deliver this then I will take further
action.
 
I am asking this because I have applied for a new property in Weston and
I am on your register and have been frowned upon.

 

End

 

So if you are a landlord in Somerset you can find this guy on your tenant alerts and you should not take him I am applying for a section 8 and hopefully he will end up under the pier where he deserves to be.

He seems not to be laughing now does he?
 

10/05/2012
6:03 am
Paul Routledge
Admin
Forum Posts: 1573
Member Since:
20/05/2011
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So a quick update on my post above.

Unfortunately the tenant above has found a new property and the new landlord has not asked for a reference so he has got in somewhere to a non-member without needing to tell the landlord his pastFrown

 

I cannot reiterate how annoyed this has made me that this guy has left owing me £1500 and has just moved on and I feel sickened that we could not stop him this time, however what make me truly sick is he will do it again and again until everyone has the good sense to join us and he is stopped.

 

I just hope he has not gone through an agent who has not joined because it did not suit them or their commissions and now some unsuspecting landlord has ended up with him.Yell

13/05/2012
6:56 am
PaulBarrett
Member
Forum Posts: 1240
Member Since:
12/10/2011
Offline

This is what these a——-s as tenants rely on on; a LL not being a member of LRS.
Pity the poor old LL who has taken on your miscreant; he will end up being stitched up just like you and I and many others have.
You would have thought that LENDERS would wish to be actively involved in publicising LRS as it can go along way to mitigate against BTL mortgage arrears; effectively preventing wrongun tenants.
Ideal place for that would be the advisory details sent out with a mortgage offer, especially the bit about your home may be at risk if you fail to keep payments up!!

13/05/2012
1:27 pm
lrs_keeper
Admin
Forum Posts: 127
Member Since:
20/05/2011
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The tenant alert running total, January – April 2012, can now be found here > http://www.landlordreferencing…..ing-total/

Please share this page with at least one other landlord, letting agent, tenant, accreditation, association, council, etc !

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