Referencing fees / Advertising property

Referencing fees / Advertising property

Dear Samii

A letting agent is trying to charge £25 to release a reference – can I continue without it?

Samii says

We understand that some agents do try to charge extra for releasing a reference. At Tenant Referencing UK we do not condone this type of practise, as it goes against the entire ethos of what we’re trying to achieve. We should all be working together right across the industry to get better services and protect one another. However, saying that it is quite easy for a tenant to prove they are a consistent payer and not in arrears by either presenting up-to-date rent ledgers, bank statements, rent books or any other means that they may have where the landlord has recorded their rent payments.

Suffice to say, if a tenant isn’t in rent arrears then generally they won’t have left damage to the property. Nonetheless, this is not the case for all situations and that’s where our unique Tenant History reports come into play.

Dear Samii

The tenant I’ve just referenced doesn’t want to go ahead with the tenancy, so what happens now? Do I have to pay again?
The apartment needs to be re-advertised too, please advise?

Samii says

If the referencing has been completed or started and is half way through, unfortunately you will have to charge new applicant tenants another referencing fee. This is why we advise to charge applicant tenants from the outset, so you won’t wear the costs of abandonment or failure of referencing further down the line.

It’s a very easy process to re-advertise your property with TR Lettings. Simply notify us and we’ll put it back on Zoopla, Prime Location, etc and will run the advert again at no extra charge, until the tenant has moved in and RGI/property insurances applied (if applicable).

Have you got a tenant referencing question?
Then simply email samii@landlordreferencing.co.uk and it may feature here, helping other landlords and letting agents with the same query in the future.

Not an LRS member? Click here to join now and gain exclusive access to the only real-time referencing database in the UK, alongside 25,000+ fellow landlords.

Author: SamiiB-P

Senior PR Officer at TenantReferencingUK.com & Admin at NLCEuk.co.uk . Any queries email me at: samii.boydprice@nlceuk.co.uk / samii@landlordreferencing.co.uk or give me a call on: 0800 9994 994 (option 6).

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