Looking for a new reference provider who will conduct more stringent checks…
Hello, I hope you can help me. I’m a private landlord who has recently suffered a significant financial loss as a result of a tenancy gaining a lease that in my opinion they should never have been offered.
One of your competitors completing the referencing on our behalf and the tenant seem to have slipped through the net simply by putting on their application ‘living with family/friends’. The referencing agent only then obtained proof of residency simply by obtaining a utility bill but made no other checks.
In reality it turns out they were renting the property at the address stated and were in the process of being evicted for non payment of rent.
It shocks us that the tenant could so easily get past the referencing agent by simply stating living with family/friends, we are now looking for a new reference provider who will conduct more stringent checks and in particular can confirm exactly what checks they would make in a circumstance such as this.
Could you please let me have your thoughts?
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